TalkVia is a complete Internet customer engagement system which gives web-users visiting your company site the ability to communicate directly with your company's customer representatives. TalkVia 's robust and intelligent design supercedes telephone operators in its ability to deliver customers to your representatives right from your web-site. TalkVia 's functionality is designed for ease of use and maximum delivery. With TalkVia you can: Talk to a customer viewing your site right over the Internet. Interactively navigate your customer through the pages of your web-site. Take your customers to other web-sites, or display images. View logged conversations for reference or performance testing.